All new enrollments are subject to a two-week (10 business days) trial period beginning on the child’s first day of attendance. During this time: Either the parent or provider may terminate care with a 24-hour notice The deposit remains non-refundable This trial period allows both parties to determine if the arrangement is a good fit.

Drop-offs must be brief (no longer than 1 minute) to allow for a smooth transition A quick, confident goodbye is encouraged. Prolonged goodbyes may cause unnecessary distress and make the transition more difficult for your child. During pick-up, children may test boundaries when both the parent and provider are present. Parents are expected to maintain control and reinforce daycare rules at all times.

Tuition is due in full no later than your child’s drop-off time on the first contracted day of each month. Payment is required regardless of: Absences Illness Family vacations Holidays taken by the family A year-end statement of all daycare fees paid during the year will be given to you in January for TAX purposes.

You are required to notify us prior to your contracted drop off time if your child will not be coming for the day or if you will be late in arriving.

We may take up to 10 unpaid vacation days, and 13 paid holidays per calendar year. Please be aware that if you go on vacation we still expect payment in full for the days your child will not attend daycare.

Nutritious meals will be provided at no extra cost, Parents with infants do need to provide formula/breast milk, and baby food.

A four (4) week notice is required to terminate care. Immediate termination may occur due to: Non-payment Policy violations Safety concerns Disrespect toward providers or policies In such case: The deposit will be forfeited No refunds will be issued

A security deposit equal to one week of childcare fees is required to secure your child’s enrollment. The deposit is non-refundable if care is not started on the agreed date.